Frequently asked questions.

Yes.

Sending a brief and getting a quote costs nothing, with no obligation.

If you go ahead, you pay me directly for the work, at the price in the quote you accepted.

I do.

I'm Chris Lourenco, the director of Loudachris Digital Marketing, an Adelaide studio for brand and website work.

Branding Services by Loudachris is the side of the studio that handles logo design and branding, and I read every brief sent through it.

I do, personally, from a logo on its own to a full identity and the website that carries it.

Every brief comes straight to me, I quote on it, and if you go ahead I design and deliver it myself.

I aim to reply within 1 business day.

That's an aim rather than a guarantee, and my first reply is often a few questions, because a clear brief gets a precise quote.

If a few days pass without a reply, send a note through the form on the contact page.

It depends on scope, and my starting prices give you the floor: logo design from $150+GST, a brand identity (logo, colours, type and guidelines) from $700+GST, and a brand refresh or rebrand from $1,400+GST.

The branding cost calculator turns your scope into a planning range using the same prices.

The real number is the quote I write against your actual deliverables.

No.

I work from Adelaide and take briefs from anywhere in Australia.

Briefing, concept review and file handover all happen online, which is standard practice across the industry, so a project runs the same way in Perth, Brisbane or Hobart as it does in Adelaide.

Straight to me, and it stays with me.

It's never resold or added to a marketing list.

The email, hosting and text message services the site uses process some data overseas, including in the United States, and the privacy policy lists them.

You're under no obligation at any stage, and nothing is owed whether you proceed or not.

Tell me what doesn't suit you, whether that's the price, the timing or the scope, and I'll give you a straight answer about what can change.

Yes, and it's a sensible thing to do on a purchase of this size.

Getting 2 or 3 quotes from different studios gives you the fuller picture.

Mine is free to include, and I won't chase you for going elsewhere.

Ownership is set in the written agreement for your project.

Your quote lists what you receive, such as editable vector logo files, exported formats for print and screen, colour values, and details of any typeface that has to be licensed in your own name.

It depends on scope, and I write the timing into your quote.

A logo on its own and a full identity with strategy and guidelines are different jobs, so the quote also says how many concept directions and refinement rounds are covered.

Payment terms are in your quote.

If staged payments suit you better, say so in your brief and I'll write the schedule into the quote before you commit.

Put the industry in your enquiry and I'll give you a straight answer about the fit.

Most brand work is less industry-specific than people expect: the process is much the same for a cafe and a civil contractor, and what changes is where the brand has to survive, whether that's a shopfront, a menu, a ute door or a tender document.

A website can go in the same brief, since I build those too.

Packaging engineering and trade mark applications belong with specialists, and I'll tell you so.

Your enquiry comes to me and stays with me.

Your details aren't sold, added to a marketing list or passed to advertising networks.

Enquiries are kept for up to 24 months for record keeping, then deleted or de-identified.

The full detail is in the privacy policy, including how to ask for a copy of what's held or have it deleted.

Yes, on 0403 454 199, Tuesday to Friday, 9am to 5pm Adelaide time, and I answer it myself.

Outside those hours, the quote form or the chat in the corner of the page reaches me, and I aim to reply within 1 business day.

The form also has an optional phone field if you'd rather I call you back.